FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

When will my order be shipped?

I currently ship items only twice a week: on Tuesdays and Fridays. Please take my shipping dates into consideration before making your purchase. (Custom orders may take longer to ship.) If you have a special shipping need, please contact me BEFORE your purchase so we can make arrangements!

Items will not be shipped prior to receipt of payment.

What are your return policies?

Sarahndipities is not responsible for items lost or damaged in during shipment.
In the case of items of clothing that do not fit, items may be returned for partial purchase price, minus the cost of shipping. Contact me for information regarding return address and shipping info.

Additional information

All items are handmade by me, and come from a smoke and pet free home.

Please allow at leat 7-10 days for custom orders to be completed, before the can be shipped. Afghans and larger orders may take up to two weeks to be completed, so plan accordingly.